Business Class Information Technology Support
Your Trusted Partner for Seamless IT Support Services and Solutions, Cybersecurity, and Business Resilience.
My IT Issues, LLC provides Corporate / Business grade IT Support Services in Pearland and surrounding cities in Texas. Our competencies include Microsoft 365, Azure, Exchange and SharePoint.
Have us perform an assessment of your corporate network to see where your organization stands with respect to security and best practices.
We will make recommendations; we can source and supply any needed hardware and software to address issues or perform upgrades.
24/7 IT Support Helpdesk
For a monthly fee, we provide 24/7 helpdesk services with guaranteed response times to address issues faced by your workforce.
We conduct site visits, make phone calls or use remote support sessions to resolve issues affecting individual users or your entire infrastructure.
A ticket gets created to document and track issues and their resolutions.
Cyber Security
Your office network does well with a dedicated firewall between your internal devices and the wider internet.
In few cases, it can be fine (but not recommended) to exist with just the modem issued by your ISP, but for best practice, it is recommended to get a firewall which can protect against intrusion as well as internal and external threats.
A firewall will also provide website filtering to ensure your internet connection remains optimal for productivity and access to line of business tools is not impeded by non-essential traffic.
Protect your infrastructure by getting proven and reputable antivirus protection for your technology assets.
My IT Issues is an Avast Partner, let us discuss your options for preventing spyware, ransomware, malware and generally securing your devices.
Even if your data resides in the cloud, it is still important to have periodic backups to recover from a disaster.
Cloud-to-cloud backup will protect your email and files, allowing recovery from malicious attacks or potential losses due to user ignorance.
We also provide and support on-premises backups and a hybrid to support offsite backup.
Website Design and Support Services
Whether you choose to have us build your website from scratch, use a template or improve your existing website, we have the resources to give your website the desired look and feel for your visitors.
Domain Setup
We will assist you with:
- Finding the most suitable domain name. your own “.com”!
- Registering it.
- Setting up hosting to give your website a place to live on the internet
- Setting up email on your domain for a professional image.
On-going Support
After your website is live, it must be monitored and maintained.
A Support contract from My IT Issues, LLC includes daily backups, software updates, minor design changes, SEO monitoring and periodic reporting on the website’s performance.