Always-available technical support allows businesses to focus on growing revenue and not get bogged down with the day-to-day technical difficulties involved in maintaining an IT Infrastructure. My IT Issues, LLC offers monthly, fixed price support contracts as well and as-needed support.
We will resolve a range of issues, including but not limited to:
Is your PC running slowly? is it low on disk space and needs expanded storage? Was there malware or spyware infection? Is it just routine/preventative maintenance and a health check that is needed? We cover these items with the aim of having our clients’ confidence in their IT resources be appropriately set.
Is your internet connection slow even though you have a great package from your ISP? We can find a solution. Sometimes network performance for printing and file copies is slow. There might be intermittent connection drops or complete random blackouts. My IT Issues, LLC will perform troubleshooting an assessment to identify problems and we will offer permanent / lasting resolutions.
New staff or business objectives sometimes requires new hardware such as computers, mobile devices, or printers. We can establish a baseline configuration for all your devices and apply this consistently to so you can get the most out of your technology investments. We set up network storage devices, firewalls, routers, switches, servers, workstations, printers and scanners of all sizes.
Having mobile access to corporate resources allows for flexibility and availability that some businesses need. We can assist with mobile device management, security and productivity by ensuring apps and connectivity work as expected.
An investment in a large multi-function printer or scanner demands competent technical resources to set up and support these kinds of devices. My IT Issues, LLC will setup your devices for share printer, scan-to-email, scan-to-folder, usage tracking and general maintenance. We resolve networking issues in shared environments to ensure devices are available to all who need it.
Random or routine error messages pop-up all the time. It is important to understand these in order to address the underlying issue. Show them to us and we will fix it.